, EOF; $lang['footer'] = << team. <#HD_URL#> EOF; $lang['change_email_val_sub'] = "Verify Your Email"; $lang['change_email_val'] = << --------------------------- EOF; $lang['new_user_val_email_sub'] = "Verify Your New Account"; $lang['new_user_val_email'] = <<. You have requested a new account at our help desk system. In order to activate your account, you must verify this email address by clicking the validation link below. --------------------------- Username: <#USER_NAME#> Validation Link: <#VAL_LINK#> --------------------------- EOF; $lang['new_user_val_both_sub'] = "Verify Your New Account"; $lang['new_user_val_both'] = <<. You have requested a new account at our help desk system. In order to activate your account, you must verify this email address by clicking the validation link below. Additionally, an administrator must manually approve your account. --------------------------- Username: <#USER_NAME#> Validation Link: <#VAL_LINK#> --------------------------- Remember, in additional to verifying your email address, an administrator must also manually approve your account. An email will be sent to notify you when your account is approved. EOF; $lang['new_user_val_admin_sub'] = "Your New Account"; $lang['new_user_val_admin'] = << Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- You can view your ticket using this link: <#TICKET_LINK#> EOF; $lang['staff_new_ticket_sub'] = "Ticket ID #<#TICKET_ID#>"; $lang['staff_new_ticket'] = << Member: <#MEMBER#> Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- <#MESSAGE#> --------------------------- You can manage this ticket using this link: <#TICKET_LINK#> EOF; $lang['new_guest_ticket_sub'] = "Ticket ID #<#TICKET_ID#>"; $lang['new_guest_ticket'] = << Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> Ticket Key: <#TICKET_KEY#> --------------------------- <#MESSAGE#> --------------------------- You can view your ticket using this link: <#TICKET_LINK#> EOF; $lang['staff_new_guest_ticket_sub'] = "Ticket ID #<#TICKET_ID#>"; $lang['staff_new_guest_ticket'] = << Member: <#MEMBER#> (Guest) Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- <#MESSAGE#> --------------------------- You can manage this ticket using this link: <#TICKET_LINK#> EOF; $lang['ticket_escl_sub'] = "Ticket ID #<#TICKET_ID#> Escalated"; $lang['ticket_escl'] = << Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- You can view your ticket using this link: <#TICKET_LINK#> EOF; $lang['ticket_close_sub'] = "Ticket ID #<#TICKET_ID#> Closed"; $lang['ticket_close'] = << Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- You can view your ticket using this link: <#TICKET_LINK#> If there is anything we can do to be of assistance, please let us know. EOF; $lang['ticket_move_sub'] = "Ticket ID #<#TICKET_ID#> Moved"; $lang['ticket_move'] = << Subject: <#SUBJECT#> Old Department: <#OLD_DEPARTMENT#> New Department: <#NEW_DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- You can view your ticket using this link: <#TICKET_LINK#> If there is anything we can do to be of assistance, please let us know. EOF; $lang['ticket_reply_sub'] = "Ticket ID #<#TICKET_ID#> Reply"; $lang['ticket_reply'] = << --------------------------- Ticket ID: <#TICKET_ID#> Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- You can view your ticket using this link: <#TICKET_LINK#> If there is anything we can do to be of assistance, please let us know. EOF; $lang['ticket_reply_guest_sub'] = "Ticket ID #<#TICKET_ID#> Reply"; $lang['ticket_reply_guest'] = << --------------------------- Ticket ID: <#TICKET_ID#> Ticket Key: <#TICKET_KEY#> Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- You can view your ticket using this link: <#TICKET_LINK#> If there is anything we can do to be of assistance, please let us know. EOF; $lang['staff_reply_ticket_sub'] = "Ticket ID #<#TICKET_ID#> Reply"; $lang['staff_reply_ticket'] = << --------------------------- Ticket ID: <#TICKET_ID#> Member: <#MEMBER#> Subject: <#SUBJECT#> Department: <#DEPARTMENT#> Priority: <#PRIORITY#> Date Submitted: <#SUB_DATE#> --------------------------- You can manage this ticket using this link: <#TICKET_LINK#> EOF; $lang['announcement_sub'] = "<#TITLE#>"; $lang['announcement'] = <<'. --------------------------- <#CONTENT#> --------------------------- You have received this email because you selected to receive email notifications for new announcements in your profile. If you would like to discontinue these emails, login and update your account preferences. EOF; $lang['reset_pass_val_sub'] = "Reset Your Password"; $lang['reset_pass_val'] = <<. In order to reset your password, click the validation link below. If you did not request to reset your password, please disregard this email. --------------------------- Username: <#USER_NAME#> Validation Link: <#VAL_LINK#> EOF; $lang['reply_pipe_closed_sub'] = "Reply Not Accepted"; $lang['reply_pipe_closed'] = << Subject: <#SUBJECT#> --------------------------- If you feel this message is an error, please contact an administrator. EOF; $lang['ticket_pipe_rejected_sub'] = "Ticket Not Accepted"; $lang['ticket_pipe_rejected'] = << Email: <#USER_EMAIL#> Date Joined: <#JOIN_DATE#> --------------------------- You can manage members awaiting validation using this link: <#APPROVE_LINK#> EOF; ?>