'Articles Suggestions', 'attachment' => '(Attachment)', 'attachment_b' => 'Attachment', 'attachment_max_size' => 'Attachment max size:', 'captcha' => 'Captcha', 'close' => 'Close', 'close_msg_a' => 'This ticket was closed by', 'close_msg_b' => 'for the following reason.', 'close_ticket' => 'Close Ticket', 'close_ticket_button' => 'Close Ticket', 'closing_ticket' => 'Closing Ticket', 'confirm_close' => 'Are you sure you want to close this ticket?', 'confirm_delete_reply' => 'Are you sure you want to delete this reply?', 'confirm_escalate' => 'Are you sure you want to escalate this ticket?', 'continue_ticket_submit' => 'Continue With Ticket Submission', 'download_attachment' => 'Download attachment:', 'edit' => 'Edit', 'edit_reply' => 'Edit Reply', 'edit_reply_button' => 'Edit Reply', 'edit_ticket' => 'Edit Ticket', 'edit_ticket_button' => 'Edit Ticket', 'email' => 'Email', 'email_address' => 'Email Address', 'enter_close_reason' => 'Please enter a reason for closing this ticket.', 'err_captcha_mismatch' => 'The Captcha code you entered did not match the image. Please try again.', 'err_email_in_use' => 'That email is already in use by one of our members. Please use another email or login.', 'err_no_cdfield' => 'Please enter a value for the field:', 'err_no_depart' => 'Please select a department.', 'err_no_email' => 'Please enter a valid email address.', 'err_no_message' => 'Please enter a message.', 'err_no_name' => 'Please enter a name.', 'err_no_reason' => 'Please enter a reason.', 'err_no_reply' => 'Please enter a reply.', 'err_no_subject' => 'Please enter a subject.', 'err_upload_bad_type' => 'The file type you were trying to upload is not allowed.', 'err_upload_failed' => 'File upload failed. Please try again.', 'err_upload_too_big' => 'The file you were trying to upload exceeded the max upload size.', 'escalate' => 'Escalate', 'guest_login' => 'Guest Login', 'guest_login_info' => 'Welcome Guest. Please login using your email address and ticket key below to access your guest ticket. If you are already a registered member, please login via the Log In box to the right.', 'guest_ticket_notification' => 'Email Notification of Staff Replies', 'history' => 'History', 'last_replier' => 'Last Replier', 'last_reply' => 'Last Reply', 'name' => 'Name', 'no_replies' => 'Sorry, no replies have been made to this ticket.', 'no_suggestions_helped' => 'None of the above suggestions helped me resolve my issue.', 'open_ticket_button' => 'Submit Ticket', 'optional' => '(Optional)', 'relevance' => 'Relevance', 'replies' => 'Replies', 'select_depart' => 'Please select a department.', 'send_reply' => 'Send A Reply', 'send_reply_button' => 'Send Reply', 'suggestions_explained' => 'Below is a list of possible knowledge base articles that might answer your inquiry. Please review the articles and verify that they do not help you before continuing with your ticket submission. Your ticket has not been submitted yet.', 'thumbs_down' => 'Thumbs Down', 'thumbs_up' => 'Thumbs Up', 'ticket_center_overview' => 'Ticket Center Overview', 'ticket_id' => 'Ticket Id', 'ticket_key' => 'Ticket Key', 'viewing_ticket' => 'Viewing A Ticket', ); ?>