Prosellers Shell V2.0

Editing: _message.phtml

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<?php if ($strategy->isMessageAvalable($message)) : ?>
<div class="message <?php
    if ($message->type=='comment') {
        echo 'comment';
    } elseif ($strategy->isMessageForReply($message)) {
        echo 'withReply';
    } else {
        echo 'withoutReply';
    }
?>" id="helpdesk-message-<?php echo $message->message_id ?>">
    <div class="header">
        <div class="actions">
            [<a href="javascript:;" class="close" title="<?php __e('Close') ?>">&minus;</a>]
        </div>
        <span class="author">
            <?php
            if ($message->admin_id) {
                p($strategy->getAdminName($message));
            } else {
                p($strategy->getMemberName($message));
            }
            ?>
        </span>
        <span
            class="dattm"
            title="<?php p(amDatetime($message->dattm)) ?>"
        ><?php p($this->getElapsedTime($message->dattm)) ?></span>
    </div>
    <div class="content">
        <pre><?php echo $this->skip($message->content) ?></pre>
    </div>
    <div class="actions">
        <?php if ($message->type == 'comment') : ?>
        <div>
            <a href="<?php
            echo Am_Di::getInstance()->helpdeskStrategy->assembleUrl(array(
                'page_id' => 'view',
                'action' => 'reply',
                'message_id' => $message->message_id,
                'ticket_id' => $ticket->ticket_id,
                'type' => 'comment'
            ), 'inside-pages') ?>" class="a-reply">
                <?php __e('Edit') ?>
            </a>
        </div>
        <?php elseif ($strategy->isMessageForReply($message)) : ?>
        <div>
            <a href="<?php
            echo Am_Di::getInstance()->helpdeskStrategy->assembleUrl(array(
                'page_id' => 'view',
                'action' => 'reply',
                'message_id' => $message->message_id,
                'ticket_id' => $ticket->ticket_id,
                'type' => 'message'
            ), 'inside-pages') ?>" class="a-reply">
                <?php __e('Reply') ?>
            </a>
        </div>
        <?php endif; ?>
    </div>
    <div class="reply">
        <?php if ($strategy->canUseSnippets()) : ?>
        <div class="reply-tools">
            <div>
                <a href="javascript:;" class="reply-tool-snippets"><?php __e('Snippets') ?></a>
            </div>
        </div>
        <?php endif; ?>
        <div class="reply-content">
        </div>
    </div>
</div>
<?php endif; ?>

Editing: _message.phtml

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