Return-path: Envelope-to: admin@4xpips.net Delivery-date: Thu, 11 Oct 2012 02:08:10 -0400 Received: from col0-omc2-s8.col0.hotmail.com ([65.55.34.82]:19504) by host.silverbacklabs.net with esmtp (Exim 4.80) (envelope-from ) id 1TMBwI-0008Gm-R6 for admin@4xpips.net; Thu, 11 Oct 2012 02:08:10 -0400 Received: from COL120-W63 ([65.55.34.72]) by col0-omc2-s8.col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Wed, 10 Oct 2012 23:08:09 -0700 Message-ID: Content-Type: multipart/alternative; boundary="_fac30c60-6bd3-4ca9-9043-ab410b16dd91_" X-Originating-IP: [202.156.8.250] From: Wayne Sweet To: 4x pips admin Subject: RE: Quality of Service / Refund request Date: Thu, 11 Oct 2012 14:08:09 +0800 Importance: Normal In-Reply-To: References: ,, MIME-Version: 1.0 X-OriginalArrivalTime: 11 Oct 2012 06:08:09.0910 (UTC) FILETIME=[C9E94560:01CDA776] --_fac30c60-6bd3-4ca9-9043-ab410b16dd91_ Content-Type: text/plain; charset="gb2312" Content-Transfer-Encoding: 8bit Hi Martin Thanks for the response below and sorry to hear you have been unwell. I wish to still proceed with the refund as I am not comfortable with points 1-3 listed below versus whats been advertised. Let me know what details you require in order to process the refund. Kind regards Wayne Date: Thu, 11 Oct 2012 07:03:58 +0100 Subject: Re: Quality of Service / Refund request From: admin@4xpips.net To: wayne.sweet@live.com Hi Wayne APologies but the past 3 days I was ill and we are extending peoples subscription to cover this. If you still require a refund then please let me know but I can assure you this is a one off Thanks Martin On Thu, Oct 11, 2012 at 3:49 AM, Wayne Sweet wrote: Hi there i signed up to your service as part of the FPA offer based on the following: 1 - Good testimonials 2 - Published results showing week on week positive for 2012 wth the exception of 3 weeks with negative pips 3 - Receiving 1-3 daily signals to date (day 8 of your service) signals have been sent on only 4 days - a total of 8 signals. ref attached. if i took all signals results wouldve been 143 pips (estimated). in discussions with other (not as new a memberas me ) of 4x pips i understand the last 3 weeks have been negative - statistically this is unlikely based on published results so i question the validity of your website results . i am not happy with the service, do not believe you are providing what has been signed up for and therefore request a refund. I understand your website says you have a no refund policy but in light of your inability to deliver as advertised I would request you make an exception. I await your confirmation of refund. Kind regards Wayne --_fac30c60-6bd3-4ca9-9043-ab410b16dd91_ Content-Type: text/html; charset="gb2312" Content-Transfer-Encoding: 8bit

Hi Martin

Thanks for the response below and sorry to hear you have been unwell.

I wish to still proceed with the refund as I am not comfortable with points 1-3 listed below versus whats been advertised.

Let me know what details you require in order to process the refund.

Kind regards
Wayne

Date: Thu, 11 Oct 2012 07:03:58 +0100
Subject: Re: Quality of Service / Refund request
From: admin@4xpips.net
To: wayne.sweet@live.com

Hi Wayne

APologies but the past 3 days I was ill and we are extending peoples subscription to cover this. If you still require a refund then please let me know but I can assure you this is a one off

Thanks
Martin

On Thu, Oct 11, 2012 at 3:49 AM, Wayne Sweet <wayne.sweet@live.com> wrote:

Hi there

i signed up to your service as part of the FPA offer based on the following:
1 - Good testimonials
2 - Published results showing week on week positive for 2012 wth the exception of 3 weeks with negative pips
3 - Receiving 1-3 daily signals

to date (day 8 of your service) signals have been sent on only 4 days - a total of 8 signals. ref attached. if i took all signals results wouldve been 143 pips (estimated).
in discussions with other (not as new a memberas me ) of 4x pips i understand the last 3 weeks have been negative - statistically this is unlikely based on published results so i question the validity of your website results .

i am not happy with the service, do not believe you are providing what has been signed up for and therefore request a refund. I understand your website says you have a no refund policy but in light of your inability to deliver as advertised I would request you make an exception.

I await your confirmation of refund.

Kind regards
Wayne

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