Return-path: Envelope-to: admin@4xpips.net Delivery-date: Thu, 18 Oct 2012 07:12:46 -0400 Received: from col0-omc2-s8.col0.hotmail.com ([65.55.34.82]:36904) by host.silverbacklabs.net with esmtp (Exim 4.80) (envelope-from ) id 1TOo1u-0000Rn-89 for admin@4xpips.net; Thu, 18 Oct 2012 07:12:46 -0400 Received: from COL120-W46 ([65.55.34.71]) by col0-omc2-s8.col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Thu, 18 Oct 2012 04:12:45 -0700 Message-ID: Content-Type: multipart/alternative; boundary="_78153275-71c7-42c3-9965-72198bb7e36b_" X-Originating-IP: [202.156.8.250] From: Wayne Sweet To: 4x pips admin Subject: RE: Quality of Service / Refund request Date: Thu, 18 Oct 2012 19:12:45 +0800 Importance: Normal In-Reply-To: References: ,,,,,,,,, MIME-Version: 1.0 X-OriginalArrivalTime: 18 Oct 2012 11:12:45.0302 (UTC) FILETIME=[7FC90960:01CDAD21] --_78153275-71c7-42c3-9965-72198bb7e36b_ Content-Type: text/plain; charset="gb2312" Content-Transfer-Encoding: 8bit Hi Kilon I have just sent invoice via paypal to admin@4xpips.net hopefully that will enable you to initiate refund thanks a lot Wayne Date: Thu, 18 Oct 2012 18:02:11 +0700 Subject: Re: Quality of Service / Refund request From: admin@4xpips.net To: wayne.sweet@live.com Hi, I have spoken with them and found a solution. Please file for a refund from within your own paypal account and then i can go in and accept/approve it from our side... we are unable to initiate the refund ourselves with the level of access we currently have. Sorry about this delay, should be simple to sort out now. Best wishes, Kilion On Thu, Oct 18, 2012 at 7:03 AM, Wayne Sweet wrote: Hi there the refund has not been received in my paypal account yet. please advise thanks a lot Wayne From: wayne.sweet@live.com To: admin@4xpips.net Subject: RE: Quality of Service / Refund request Date: Wed, 17 Oct 2012 09:39:42 +0800 Hi Martin is PP fixed now? let me know when $$ xferred so i can confirm from my side much appreciated Wayne Date: Mon, 15 Oct 2012 03:06:11 +0100 Subject: Re: Quality of Service / Refund request From: admin@4xpips.net To: wayne.sweet@live.com Hi Wayne Sorry but it wont happen today, PP has blocked our acc again. We cant even accept payments now so will probably take 48hrs to fix. If you are familiar with them you will know how slow they work. So please follow me up on Wed again Sorry about this but nothing I can do until PP get themselves sorted and stop messing us about Thanks Martin On Mon, Oct 15, 2012 at 2:05 AM, Wayne Sweet wrote: Hi Martin just a reminder to submit refund into my paypal account today. much appreciated Wayne Date: Thu, 11 Oct 2012 07:11:46 +0100 Subject: Re: Quality of Service / Refund request From: admin@4xpips.net To: wayne.sweet@live.com Hi Wayne Sorry to hear that. The results we post are genuine and we do send an average of 2 signals a day but we will process your rfund If you dont get it by Monday then please get in touch with me again Thanks Martin On Thu, Oct 11, 2012 at 7:08 AM, Wayne Sweet wrote: Hi Martin Thanks for the response below and sorry to hear you have been unwell. I wish to still proceed with the refund as I am not comfortable with points 1-3 listed below versus whats been advertised. Let me know what details you require in order to process the refund. Kind regards Wayne Date: Thu, 11 Oct 2012 07:03:58 +0100 Subject: Re: Quality of Service / Refund request From: admin@4xpips.net To: wayne.sweet@live.com Hi Wayne APologies but the past 3 days I was ill and we are extending peoples subscription to cover this. If you still require a refund then please let me know but I can assure you this is a one off Thanks Martin On Thu, Oct 11, 2012 at 3:49 AM, Wayne Sweet wrote: Hi there i signed up to your service as part of the FPA offer based on the following: 1 - Good testimonials 2 - Published results showing week on week positive for 2012 wth the exception of 3 weeks with negative pips 3 - Receiving 1-3 daily signals to date (day 8 of your service) signals have been sent on only 4 days - a total of 8 signals. ref attached. if i took all signals results wouldve been 143 pips (estimated). in discussions with other (not as new a memberas me ) of 4x pips i understand the last 3 weeks have been negative - statistically this is unlikely based on published results so i question the validity of your website results . i am not happy with the service, do not believe you are providing what has been signed up for and therefore request a refund. I understand your website says you have a no refund policy but in light of your inability to deliver as advertised I would request you make an exception. I await your confirmation of refund. Kind regards Wayne --_78153275-71c7-42c3-9965-72198bb7e36b_ Content-Type: text/html; charset="gb2312" Content-Transfer-Encoding: 8bit
Hi Kilon

I have just sent invoice via paypal to admin@4xpips.net

hopefully that will enable you to initiate refund

thanks a lot
Wayne

Date: Thu, 18 Oct 2012 18:02:11 +0700
Subject: Re: Quality of Service / Refund request
From: admin@4xpips.net
To: wayne.sweet@live.com

Hi, I have spoken with them and found a solution. Please file for a refund from within your own paypal account and then i can go in and accept/approve it from our side...  we are unable to initiate the refund ourselves with the level of access we currently have.

Sorry about this delay, should be simple to sort out now.

Best wishes,
Kilion

On Thu, Oct 18, 2012 at 7:03 AM, Wayne Sweet <wayne.sweet@live.com> wrote:

Hi there

the refund has not been received in my paypal account yet.  

please advise

thanks a lot
Wayne
From: wayne.sweet@live.com
To: admin@4xpips.net
Subject: RE: Quality of Service / Refund request
Date: Wed, 17 Oct 2012 09:39:42 +0800



Hi Martin

is PP fixed now?  let me know when $$ xferred so i can confirm from my side

much appreciated

Wayne
Date: Mon, 15 Oct 2012 03:06:11 +0100
Subject: Re: Quality of Service / Refund request
From: admin@4xpips.net
To: wayne.sweet@live.com

Hi Wayne

Sorry but it wont happen today, PP has blocked our acc again. We cant even accept payments now so will probably take 48hrs to fix. If you are familiar with them you will know how slow they work.

So please follow me up on Wed again

Sorry about this but nothing I can do until PP get themselves sorted and stop messing us about

Thanks
Martin

On Mon, Oct 15, 2012 at 2:05 AM, Wayne Sweet <wayne.sweet@live.com> wrote:

Hi Martin

just a reminder to submit refund into my paypal account today.

much appreciated
Wayne
Date: Thu, 11 Oct 2012 07:11:46 +0100

Subject: Re: Quality of Service / Refund request
From: admin@4xpips.net
To: wayne.sweet@live.com

Hi Wayne

Sorry to hear that. The results we post are genuine and we do send an average of 2 signals a day but we will process your rfund

If you dont get it by Monday then please get in touch with me again

Thanks
Martin

On Thu, Oct 11, 2012 at 7:08 AM, Wayne Sweet <wayne.sweet@live.com> wrote:
Hi Martin

Thanks for the response below and sorry to hear you have been unwell.  

I wish to still proceed with the refund as I am not comfortable with points 1-3 listed below versus whats been advertised.

Let me know what details you require in order to process the refund.

Kind regards
Wayne

Date: Thu, 11 Oct 2012 07:03:58 +0100
Subject: Re: Quality of Service / Refund request
From: admin@4xpips.net
To: wayne.sweet@live.com


Hi Wayne

APologies but the past 3 days I was ill and we are extending peoples subscription to cover this. If you still require a refund then please let me know but I can assure you this is a one off

Thanks
Martin

On Thu, Oct 11, 2012 at 3:49 AM, Wayne Sweet <wayne.sweet@live.com> wrote:

Hi there

i signed up to your service as part of the FPA offer based on the following:
1 - Good testimonials
2 - Published results showing week on week positive for 2012 wth the exception of 3 weeks with negative pips
3 - Receiving 1-3 daily signals


to date (day 8 of your service) signals have been sent on only 4 days - a total of 8 signals.  ref attached.  if i took all signals results wouldve been 143 pips (estimated). 
in discussions with other (not as new a memberas me ) of 4x pips i understand the last 3 weeks have been negative - statistically this is unlikely based on published results so i question the validity of your website results  . 

i am not happy with the service, do not believe you are providing what has been signed up for and therefore request a refund.  I understand your website says you have a no refund policy but in light of your inability to deliver as advertised I would request you make an exception.

I await your confirmation of refund.

Kind regards
Wayne




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