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Delivery-date: Thu, 10 Jan 2013 02:57:36 -0500
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Cc: "bengchun@3livetrading.com" <bengchun@3livetrading.com>,
 "ahchun99@gmail.com" <ahchun99@gmail.com>,
 "kennethcheah@3livetrading.com" <kennethcheah@3livetrading.com>,
 "kennethcheah88@gmail.com" <kennethcheah88@gmail.com>,
 "klein@3livetrading.com" <klein@3livetrading.com>
From: Klein <helix_siewkong@yahoo.com>
Subject: Re: EXPLANATION
Date: Thu, 10 Jan 2013 15:57:15 +0800
To: 4x Pips <admin@4xpips.net>, 4x Pips <support@4xpips.net>


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Dear Admin,

Frankly to say that we are really disappointed with the signal service perfo=
rmance. After we have subscribe the service via FPA promotion, we learnt tha=
t this signal service could not
commit as if the advertised performance (few hundreds pips profit) within th=
is 3 months.

Oppositely it has caused us loss of hundreds pips within these months since w=
e followed this service very closely. Eventually it triggered much anger and=
 complaints from our portfolio investors just because we trusted on your ser=
vice. I think you should be aware of the performance of this signal service a=
nd also received a lot of complaints about your service. I also can see nume=
rous negative comment and a lot of people gave up on this service as well th=
rough number of participants in skype and FB.

However, we never lodged complaint over over it and never ever post any nega=
tive comment about your service on FPA or other website. We understood that w=
e should bear the loss and any responsibility since we trusted on your servi=
ce. Furthermore, these 3 months market performed very tough and understood t=
his treated your service not really fair enough if we claimed that your perf=
ormance is poor.

We also understood that it is not a good idea if we request for refund. To b=
e fair to us, we would like to request for 3-month complimentary service so t=
hat at least our investors were compensated and get convinced. I believe if t=
he performance is profitable within these 2 months, we would definately be h=
appy to continue subscribe this service and maintain it. We are also looking=
 for long term relationship with your company.

Appreciate if you could advise us and looking forward to your prompt reply.

Thank you.

Regards,
Klein

On 10 Jan, 2013, at 9:40 AM, 4x Pips <admin@4xpips.net> wrote:

> Hi all
>=20
> I have had a number of emails from people asking about why they were recei=
ving signals last week and others asking why they stopped so suddenly this w=
eek so I will try and explain. We ran an FPA promotion from 25th Sept to 30t=
h Sept 2012 and all of the people on 3 months subscriptions had their subscr=
iptions ending Christmas week leading into new year. We use a delivery syste=
m called amember which breaks our clients into ALL, CURRENT, EXPIRED, POTENT=
IAL based on their subscription status so from Christmas week to make things=
 easier we sent signals to ALL so basically anybody who ever received signal=
s from us since Sept (when we implemented the amember system) received email=
s again. We continued this until Monday this week. So for people who joined 2=
5th Sept on 3 months pckage they got arppox 2 weeks free and people who join=
ed 30th got approx 1 weeks free.=20
>=20
> Unfortunately we had a number of people who emailed complaining that they w=
ere receiving emails again and were worried we would start re-charging them f=
or this so we had to take the decision to stop the free signals on Monday as=
 we had at minimum given 1 week free as we promised.
>=20
> Also, some people have emailed saying they wanted to continue and we are n=
ot sending signals, this is because PAYPAL cancelled all our autopayments in=
 November so anybody who paid via payal in Sept FPA offer and wish to contin=
ue can now go to www.profitfromtrading.co.uk and pay direct by Paypal. The p=
rices have all been cut by approx 20% and if you choose the $159 3 month pac=
kage the total discount is greater so this will still meet your FPA 20% disc=
ount rate
>=20
> I hope this clarifies things and I am sorry we could not have given the pe=
ople who only got 1 week free another free week but as you see it is difficu=
lt
>=20
> If anybody has any problems and feel they did not get the free week or wee=
ks they were promised then please let us know immediatley so we can correct i=
t. =20
>=20
> Thanks for your help
>=20
> 4x pips
>=20
>=20
> To unsubscribe from our periodic e-mail messages, please click the followi=
ng link=20


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<html><head></head><body bgcolor=3D"#FFFFFF"><div><div><div><div><div>Dear A=
dmin,</div><div><br></div><div>Frankly to say that we are really disappointe=
d with the signal service performance. After we have subscribe the service v=
ia FPA promotion, we learnt that this signal service could not</div><div>com=
mit as if the advertised performance (few hundreds pips profit) within this 3=
 months.</div><div><br></div><div>Oppositely it has caused us loss of hundre=
ds pips within these months since we followed this service very closely. Eve=
ntually it triggered much anger and complaints from our portfolio investors j=
ust because we trusted on your service. I think you should be aware of the p=
erformance of this signal service and also received a lot of complaints abou=
t your service. I also can see numerous negative comment and a lot of people=
 gave up on this service as well through number of participants in skype and=
 FB.</div><div><br></div><div>However, we never lodged complaint over over i=
t and never ever post any negative comment about your service on FPA or othe=
r website. We understood that we should bear the loss and any responsibility=
 since we trusted on your service. Furthermore, these 3 months market perfor=
med very tough and understood this treated your service not really fair enou=
gh if we claimed that your performance is poor.</div><div><br></div><div>We a=
lso understood that it is not a good idea if we request for refund. To be fa=
ir to us, we would like to request for 3-month complimentary service so that=
 at least our investors were compensated and get convinced. I believe if the=
 performance is profitable within these 2 months, we would definately be hap=
py to continue subscribe this service and maintain it. We are also looking f=
or long term relationship with your company.</div><div><br></div><div>Apprec=
iate if you could advise us and looking forward to your prompt reply.</div><=
div><br></div><div>Thank you.<br><br><div>Regards,</div><div>Klein</div></di=
v><div><br>On 10 Jan, 2013, at 9:40 AM, 4x Pips &lt;<a href=3D"mailto:admin@=
4xpips.net">admin@4xpips.net</a>&gt; wrote:<br><br></div><div></div><blockqu=
ote type=3D"cite"><div><p>
	Hi all</p>
<p>
	I have had a number of emails from people asking about why they wer=
e receiving signals last week and others asking why they stopped so suddenly=
 this week so I will try and explain. We ran an FPA promotion from 25th Sept=
 to 30th Sept 2012 and all of the people on 3 months subscriptions had their=
 subscriptions ending Christmas week leading into new year. We use a deliver=
y system called amember which breaks our clients into ALL, CURRENT, EXPIRED,=
 POTENTIAL based on their subscription status so from Christmas week to make=
 things easier we sent signals to ALL so basically anybody who ever received=
 signals from us since Sept (when we implemented the amember system) receive=
d emails again. We continued this until Monday this week. So for people who j=
oined 25th Sept on 3 months pckage they got arppox 2 weeks free and people w=
ho joined 30th got approx 1 weeks free.&nbsp;</p>
<p>
	Unfortunately we had a number of people who emailed complaining tha=
t they were receiving emails again and were worried we would start re-chargi=
ng them for this so we had to take the decision to stop the free signals on M=
onday as we had at minimum given 1 week free as we promised.</p>
<p>
	Also, some people have emailed saying they wanted to continue and w=
e are not sending signals, this is because PAYPAL cancelled all our autopaym=
ents in November so anybody who paid via payal in Sept FPA offer and wish to=
 continue can now go to <a href=3D"http://www.profitfromtrading.co.uk">www.p=
rofitfromtrading.co.uk</a> and pay direct by Paypal. The prices have all bee=
n cut by approx 20% and if you choose the $159 3 month package the total dis=
count is greater so this will still meet your FPA 20% discount rate</p>
<p>
	I hope this clarifies things and I am sorry we could not have given=
 the people who only got 1 week free another free week but as you see it is d=
ifficult</p>
<p>
	If anybody has any problems and feel they did not get the free week=
 or weeks they were promised then please let us know immediatley so we can c=
orrect it. &nbsp;</p>
<p>
	Thanks for your help</p>
<p>
	4x pips</p>

<br>
<font color=3D"gray">To unsubscribe from our periodic e-mail messages, pleas=
e click the following <a href=3D"http://www.4xpips.net/secure/unsubscribe?e=3D=
helix_siewkong%40yahoo.com&amp;s=3DND1DLiDoTg">link</a></font>
<br>
</div></blockquote></div><div><span></span></div></div><div></div></div><div=
></div></div><div></div></body></html>=

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